Refund policy

Return & Refund Policy

All Sales Are Final 

Due to the custom nature of our products, all sales are final after 24 hours from the time of purchase. Once this window has passed, we begin sourcing materials and components for your custom headlight or taillight build. Because each order is made to order and tailored specifically for you, we are unable to offer refunds, cancellations, or changes after this period. All headlight and taillight builds are custom-made and cannot be returned or exchanged. We encourage you to carefully review your order details before finalizing your purchase.

Damages or Issues

We take pride in the quality of our products and packaging. However, if your order arrives damaged, defective, or incorrect, please inspect your items immediately upon delivery and contact us right away. We will review the situation and work with you directly to resolve it.

To report an issue, please contact us at V36.shop@gmail.com or on instagram @TheV36Shop with your order number and clear photos of the item and packaging.